:root{--bg: #0e0f12;--surface: #16181d;--text: #e7e9ee;--muted: #9aa0ab;--accent: #e5a000;--escalation: #c2410c;--bot: #15803d;--border: #262a31}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:ui-sans-serif,system-ui,sans-serif}.wrap{max-width:640px;margin:0 auto;padding:2rem 1.25rem;display:flex;flex-direction:column;gap:1rem}h1{font-size:1.5rem}h2{font-size:1.1rem;margin-top:1rem}.topbar{display:flex;align-items:center;justify-content:space-between;gap:1rem}.col{display:flex;flex-direction:column;gap:.75rem;list-style:none;padding:0}.muted{color:var(--muted);font-size:.9rem}textarea,select,input{background:var(--surface);color:var(--text);border:1px solid var(--border);border-radius:8px;padding:.6rem .75rem;font:inherit;width:100%;resize:vertical}input:focus,textarea:focus,select:focus{outline:none;border-color:var(--accent)}.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:.75rem;max-height:420px;overflow-y:auto;padding:.25rem}.poster-card{position:relative;display:flex;flex-direction:column;gap:.35rem;background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:0;cursor:pointer;overflow:hidden;text-align:left}.poster-card:hover{border-color:var(--accent)}.poster-card img{width:100%;aspect-ratio:2/3;object-fit:cover;display:block}.poster-fallback{width:100%;aspect-ratio:2/3;display:flex;align-items:center;justify-content:center;padding:.5rem;text-align:center;font-size:.8rem;color:var(--muted);background:var(--bg-tertiary, #1f242c)}.poster-title{font-size:.75rem;line-height:1.2;padding:0 .4rem .5rem;color:var(--text)}.badge{position:absolute;top:6px;left:6px;font-size:.65rem;font-weight:600;padding:.1rem .4rem;border-radius:999px;color:#fff}.badge.ok{background:var(--bot)}.badge.req{background:var(--accent);color:#1a1a1a}.selected{display:flex;gap:.75rem;align-items:center;background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:.6rem}.poster-sm{width:56px;aspect-ratio:2/3;object-fit:cover;border-radius:4px}.link{background:none;border:none;color:var(--accent);cursor:pointer;padding:0;font:inherit;width:fit-content}.btn{background:var(--accent);color:#1a1a1a;border:none;border-radius:8px;padding:.6rem 1rem;font-weight:600;cursor:pointer;width:fit-content}.btn:disabled{opacity:.5;cursor:not-allowed}.card{background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:.75rem;display:flex;flex-direction:column;gap:.4rem}.lane{font-size:.75rem;font-weight:600;width:fit-content;padding:.1rem .5rem;border-radius:999px}.lane.escalation{background:var(--escalation);color:#fff}.lane.bot_handled{background:var(--bot);color:#fff}.ticket-head{display:flex;align-items:center;justify-content:space-between;gap:.5rem}.comments{list-style:none;padding:.5rem .6rem;margin:0;background:var(--bg);border-radius:6px;display:flex;flex-direction:column;gap:.3rem;font-size:.85rem;border:1px solid var(--border)}.comments li{line-height:1.3}.ticket-actions{display:flex;gap:.5rem;align-items:center}.ticket-actions input{flex:1;padding:.4rem .6rem;font-size:.85rem}.link.danger{color:var(--escalation)}.link:disabled{opacity:.4;cursor:not-allowed}.ombi-row{flex-direction:row;align-items:center;justify-content:space-between;gap:.5rem}